Faq
01. What sets 5th Avenue Digital apart from other event photographers?
One major difference is that 5th Avenue Digital is not a photographer. We are a group of photographers, vetted for professionalism and artistic excellence - and that's not all. Along with our outstanding group of photographers, you get our focused customer support before and after your event. Plus any after-event services you may need, such as retouching, prints, enlargements and an array of albums. We're your one-stop-shop for complete photographic services.
02. Do you take credit cards?
Yes, we take all major credit cards, and email you a PDF of the receipt.
03. Where do you find your photographers?
After more than 20 years of experience and well-earned respect in the photographer community, we're able to attract the best and brightest talent. We research and interview every photographer to ensure the highest and most consistent standard of photographic artistry and skill. Then we match the photographer's area of expertise to your event.
04. Can you shoot outside New York City?
We shoot all across the country, using photographers we've vetted and worked with, or sending our talent where they need to be to get the job done. Often, we'll send members from our technical team to work with a remote team, to ensure the high level of service and quality you expect.
05. How does your photographer know what to shoot?
Usually, clients provide us with a Shot List, which specifies the people, locations and activities they know they want from the session. Your Shot List can be as specific or general as you (or your clients) desire - or you can do without it entirely. Onsite, our photographers will consult with your designated event coordinator to ensure we're getting the shots you want. But even if they work independently, you can trust our photographers' experience and training to get the shot you didn't even anticipate.
06. How many photos can you shoot in an hour?
For event coverage our photographers average about 100 photos per hour prior to editing. At a portrait station we estimate shooting 50 unique images in an hour to allow people to get in and out of the station.
07. How do I get my images after an event?
There are two ways to retrieve your photos. First, we always send a link so you can view your photos online within three to five business days. From there, you can order prints or images for an album. We also can provide a CD of high resolution images, which you're free to use at your discretion. Most clients prefer to get both the link and CD.
08. Do I have permission to use my images however I want?
Yes. Your CD of high resolution images comes with full usage rights.
09. Can I access my images online?
Once we send the link to your images, you or anyone with the event password can access your images online anytime.
10. How many prints can you make onsite?
We usually average about 100 printed photos per hour, per technician, when printing onsite. We've printed over 1000 images with multiple workstations.
11. Do you provide frames for the photos?
We can provide photo folders with just a day or two advance notice. If we have three to five weeks lead time, we can order customized folders or frames for you. You're also welcome to provide your own folders or frames.
12. Can you do headshots on location?
Yes, we frequently do headshots in a client's office or outdoors, or at some other location outside our studio. Or, you're welcome to come to our professional photography studio on Fifth Avenue.
13. Is a make-up artist included?
A make-up artist is not included with your headshot session. We highly recommend using a make-up artist who specializes in headshot photography. We can recommend one who has this area of expertise, and will come to your location or to our studio.
14. Is a stylist necessary?
That depends on your style confidence and your profession. Some industries - fashion, entertainment, publicity - require you project a certain image, or you may want to convey a specific look in your headshot. We can advise you on what to wear (see below), but a professional's objective assistance will help polish your image and ensure it matches your brand promise or industry. If you'd like to consult with a corporate stylist, we can recommend one to you.
15. What should I wear for my headshot?
Dress in the fashion which you feel best represents both you and your business. Feel free to bring some clothing options. Jewelry should be limited to non-distracting pieces. Medium to dark solid colors are recommended. Avoid flesh tones and flamboyant colors. Patterns are fine if they are not too large or pronounced, but we suggest you avoid checks or herringbone patterns.
16. Is there a difference between a headshot and an executive portrait?
While the two terms are used interchangeably - even by us - there is a distinct difference between a true executive portrait and a headshot. An executive portrait is more elaborate and thorough in preparation and execution. And, despite the singular name, with an executive portrait you get a portfolio of images. First, we scout possible locations and often use several of them. The photographer consults extensively with the subject before the session, and typically spends at least a day on the shoot. We provide a make-up artist, and a stylist will advise on several clothing changes. For high profile executives and positions, an executive portrait is an invaluable professional tool.
17.
I don't want to present my board with an album that looks like
it's for someone's wedding. Do you have more professional choices of album styles?
it's for someone's wedding. Do you have more professional choices of album styles?
Yes, we have a choice of three basic styles, and within those styles are numerous options. Our hardcover Memory Book what about Presentation Book as a name? tells the story of your event with a professional look that's more business than social - and still showcases your beautiful images. Click here to learn more about the album styles.
18. Can you make an album from someone else's photos?
Absolutely! We can create almost any album from your file of images.
Yes, we have a choice of three basic styles, and within those styles are numerous options. Our hardcover Memory Book [what about Presentation Book as a name?] tells the story of your event with a professional look that’s more business than social - and still showcases your beautiful images. Click here to learn more about the album styles.
19. Do albums have page minimums?
The fewest number of pages for one of our styles is ten, but this can vary, depending on the album style.
Yes, we have a choice of three basic styles, and within those styles are numerous options. Our hardcover Memory Book [what about Presentation Book as a name?] tells the story of your event with a professional look that’s more business than social - and still showcases your beautiful images. Click here to learn more about the album styles.
20. Do you have a quantity minimum?
Again, this depends on the album style. Our Mag Book [or Journal-Style Book?] has a minimum of 50, but offers unlimited options in size and graphics. At least one of our album styles is sure to meet all your desired specifications.








